Return Policy

We accept returns within 30 days of receipt. Items must be in new, unused condition with all original tags and packaging.

Non-returnable Items

Certain items, such as personalized or custom products, are final sale and cannot be returned.

How to Return

To initiate a return, please contact our customer service for a return authorization. Detailed return instructions will be provided.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.

Exchanges

If you need to exchange an item for the same item in a different size or color, please contact our customer service.

Return Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Email: service@guoxing.store